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Is there a set up fee or mininum contract length?
There are no set-up fees and there is no minimum contract length.
Is there a discount for education or non-profits?
We offer a discount on our Team Edition plan if subscribed yearly: $1,150 USD/year or $1,450 CAD/year. Contact us to see if you qualify.
What if I run out of storage?
Additional storage or users may be added to your account as an add-on if needed.
Can I add reviewers?
You can add unlimited reviewers for free with the Professional and Team Edition plan.
Who should use the Video Only plan?
With this plan, you have access to the video features only. If you have the Personal or Professional Plan, you can also add Video Only plans as new users if you only need them to record or edit your videos.
Is Koantic available in every country?
Yes ! If you’re using a currency other than CA$ or US$, you will be charged in US$.
Can I add more users?
Additional users can be added as an add-on to your subscription for $39 USD ($49 CAD) per month or $390 USD ($490 CAD) per year.
Can I switch plans?
You can change your plan at anytime. To upgrade your plan, simply contact us.